How do I replace a lost or stolen driver's licence?

✓ Verified answer Written from official pages, with checked citations and a verification date.

To replace a lost, stolen or damaged driver's licence, you can use SAAQclic if the photo and signature in your file meet certain criteria. Otherwise, you book an appointment at a SAAQ service point with an official piece of identification and pay the replacement fee. Online, you print a temporary licence while you wait for your licence to arrive by mail. If you think your identity was stolen, file a police report and notify the SAAQ as soon as possible.

Share : WhatsApp Email Facebook

Key facts

Replacement fees (per the page consulted on October 6, 2026): Driver's or probationary licence with photo: $15.50. Without photo: $13.50. Learner's or restricted licence, laminated: $15.50; paper: $5.45. Authorized driver's licence: $18.30. Amounts to be reconfirmed on the official page.
Payment methods at service points: Cash, debit card (except at some service points), automatic bank withdrawals if a sample cheque is provided, cheque or money order. No credit card.
Damaged licence: You can use it as proof of identity if the photo still lets you be identified and the reference number, your name and the identification number are legible.
Outside Québec, no reusable photo: You receive a licence without photo or signature, valid for a maximum of 12 months. When you return, you must replace it at a service point.
Time to receive the licence by mail: The official page does not state a time frame.

What is your situation?

What is your situation with the driver's licence?

Your procedure, step by step

Start the official procedure Official page: Replacing a driver's licence (SAAQ) (opens in a new tab)https://saaq.gouv.qc.ca/permis-conduire/remplacer-permis-de-conduire

Open your SAAQclic file: if the photo and signature in it meet certain criteria, you can request the replacement online and print a temporary licence to use until your official licence arrives by mail.
If the online service is not available to you, book an appointment at a SAAQ service point. Booking online is strongly suggested to avoid waiting in line.
At the appointment, present an official document: for example your damaged licence (if the photo and information are still legible) or your valid Québec health insurance card with photo. The official page gives the full list. If you have none of these documents, you need 2 other official documents.
Pay the replacement fee, which depends on the type of licence. Credit card payment is not accepted at service points.
If you think you were a victim of identity theft: file a complaint with the police in your area, notify the SAAQ and check your driving record.
If you are outside Québec, you can replace your licence in SAAQclic if your file allows it. Otherwise, you must send the SAAQ form by mail or fax, with your payment.

Start the official procedure Official page: Replacing a driver's licence (SAAQ) (opens in a new tab)https://saaq.gouv.qc.ca/permis-conduire/remplacer-permis-de-conduire

Your progress is kept on this device only: nothing is sent to Demande au Québec. Some steps only apply in certain situations: skip the ones that do not concern you.

Sources

Remplacer un permis de conduire (Société de l'assurance automobile du Québec (SAAQ))
Nous joindre (section Vol d'identité) (Société de l'assurance automobile du Québec (SAAQ))

Checked on October 6, 2026. Rules, deadlines and fees can change: always confirm on the official page above. Demande au Québec is an independent website, not a government site.

Did this answer help you?

Thank you! Your answer helps us improve.

Has the official information changed? Let us know

Thank you, noted. We will check the official page.